Our commitment to protecting your personal data under UK data protection law
Last updated: September 2024
duskymarten is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and respect your rights regarding personal data.
duskymarten is the data controller responsible for your personal data. Our contact details are:
duskymarten
47 Queens Road
Bristol, BS8 1QP
United Kingdom
Email: [email protected]
We only process personal data when we have a valid lawful basis to do so. The lawful bases we rely on include:
Where you have given clear consent for us to process your personal data for specific purposes, such as receiving our newsletter or marketing communications. You can withdraw consent at any time by contacting us.
Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. This includes processing data to deliver our educational courses and services.
Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms. Examples include improving our services and ensuring website security.
Where we need to process your data to comply with legal or regulatory obligations, such as maintaining financial records or responding to lawful requests from authorities.
Under UK GDPR, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies or manifestly unfounded requests.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.
You have the right to object to our processing of your personal data where we are relying on legitimate interests as our lawful basis, or where we process your data for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.
We have implemented appropriate technical and organisational measures to protect your personal data, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are determined based on:
Course participant records are typically retained for seven years after your last interaction with us, in line with our legal and business requirements.
Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements. These safeguards may include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach, where feasible.
If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.
We may update this GDPR compliance information from time to time. Any significant changes will be communicated through our website. We encourage you to review this page periodically.